FAQ
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Frequently Asked Questions
1. What is the status of my order?
You can find the status of your parcel service order in My FloorDealXL or via the Track & Trace code that you receive shortly before shipment. Note: only the status of parcel service orders can be found.
2. How can I return or exchange products?
Deze kunnen worden terug gebracht naar Vloerenkamer B.V.
3. I have a problem with my order or received products. What can I do?
Graag een email met toelichting.
4. What are the payment options at FloorDealXL?
U kunt pinnen bij afhalen, of via IDeal uw betaling voldoen.
6. What are the opening hours of FloorDealXL?
Dinsdag : 09:00/17:30
Woensdag : 09:00/17:30
Donderdag : 09:00/17:30
Vrijdag : 09:00/17:30
Zatrerdag : 10:00/16:00
8. Can all items that are available in the store also be ordered via the webshop?
In onze winkel, hebben we nog meer vloeren, zowel Hout als Tegels, als laminaat.
